Shipping
LAUDAE ships worldwide from Vancouver, Canada. A tracking number will be provided for all orders upon dispatch; orders within Canada ship via Canada Post or FedEx, and international orders ship via DHL Express.
Important note: Shipping costs are not inclusive of duties. LAUDAE is not responsible for additional duties or taxes attached to your order. All US + international shipments may be subject to duties & import fees upon delivery. To avoid surprises, please look into your country’s specific import duties & taxes. Duties and import taxes are the responsibility of the buyer and out of our control.
Returns & Exchanges
We’re so proud to be a zero inventory company, which creates gowns only when we have a bride’s name attached to it. Since each LAUDAE piece is made-to-order specifically for our brides, we are unable to accept returns & exchanges on any of our pieces.
We strive to make sure you’re 100% on your decision, and want you to be 150% as soon as you open your LAUDAE box. We’ll be there for you if you have any questions before, during, and after your wedding. No question is too small—try us ;)